Privacy Policy
Education Credit Union (ECU) will not release members’ financial information other than by (a) legitimate request or disclosure to a credit reporting agency; (b) a subpoena, summons issued by a court or governmental agency or otherwise necessitated by a court process; (c) a search warrant issued by a court or governmental agency; or (d) if we receive a written request from a member.
ECU will not provide member information (e.g. names, addresses, or telephone numbers) to nonapproved companies seeking to offer their products and services to our members.
Based on our commitment to our members, we have put the following procedures and policies in effect:
- ECU collects, retains, and uses information about our members only as a business necessity to provide products and services directly offered by ECU.
- ECU limits access to our members’ personal information to those employees on a “need to know” business basis.
- ECU has personnel policies in effect to ensure we protect our members’ confidentiality and privacy.
- ECU maintains high levels of security standards and procedures to ensure there will be no unauthorized access to our information records about our members.
- ECU maintains members’ privacy when a vendor provides a product or service for our members (such as check printing).
- ECU Board of Directors and management are committed to protecting the confidentiality and privacy of the members of ECU.
| FACTS | What does Education Credit Union do with your personal information? |
|---|---|
| WHY? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand how we handle user privacy. |
| WHAT? | The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number, overdraft history, credit scores, payment history, transaction history, and wire transfer instruction. When you are no longer our customer, we continue to share your information as described in this notice. |
| HOW? | All financial companies need to share personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons ECU chooses to share; and whether you can limit this sharing. |
| Reasons we can share your personal information | Does Education Credit Union share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes— to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For our affiliates’ everyday business purposes— information about your transactions and experiences | No | We don't share |
| For our affiliates’ everyday business purposes— information about your creditworthiness | No | We don't share |
| For our affiliates to market to you | No | We don't share |
| For non-affiliates to market to you | No | We don't share |
| Who we are | Education Credit Union |
|---|---|
| What we do | |
| How does ECU protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. Our debit card database is encrypted, our e-mail is encrypted, our IS department is behind security doors. |
| How does ECU collect my personal information? | We collect your personal information, for example, when you open an account, or use your credit card, or debit card, or apply for financing, or give us your wage statements, or show us your driver's license. We also collect your personal information from others, such as credit bureaus, affiliates or other companies. |
| How does ECU collect and utilize data with mobile banking applications for marketing purposes? | When using our EducationCU Mobile application, our marketing tools collect the following information in order to provide appropriate marketing campaign information even when the app is closed or not in use. Location- Data is collected to provide location-based messages and interactions User ID- A random User ID is generated upon initial app access, which is later used during every marketing tool interaction. This User ID is unique for each device and changes every time the application is re-installed. The ID is used for identifying a user and sending campaigns. Production Interaction- our marketing tool tracks a user's application entry, exit, and pages viewed within the application. Name- Our marketing tool collects a user's first name for product personalization purposes. |
| Why can't I limit all sharing? | Federal law gives you the right to limit only sharing for affiliates', everyday business purposes-information about your creditworthiness, or affiliates from using our information to market to you or sharing for non-affiliates to market to you. State laws and individual companies may give you additional rights to limit sharing. |
| Definitions | |
| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies. ECU has no affiliates. |
| Non-affiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies. ECU does not share with our non-affiliates so they can market to you. |
| Joint Marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners include advertising/marketing agencies, loan recapture programs, and financial advisors. |
| QUESTIONS? | Call 1-800-687-8144 or https://staging.educationcu.com |